Thaera Hamad Omran Taryam is the Chief Customer Excellence Officer at Ajman Bank and have been promoted from the position of Head of PMO and Business Intelligence. With over 20 years’ experience in banking, Thaera specializes in Islamic banking.

Her comprehensive understanding of the banking sector, combined with leadership skills honed over years of managing high-pressure situations and teams, positions her as a distinguished figure in the industry. Thaera’s ambition extends beyond her extensive banking experience; she seeks opportunities to apply her knowledge and skills in new sectors, contributing to organizational growth and national development.

Prior to joining Ajman Bank, she was the Senior Branch Manager at Emirates Islamic Bank´s Umm Al Quwain and Ajman Bank branches where she demonstrated exceptional leadership and management capabilities.

Thaera’s journey in the banking sector began in retail banking, progressing from a Retail Banking Executive to a Team Leader at Emirates Islamic Bank, where she managed high net worth clients and royal family accounts with excellence. Her career foundation was laid at Emirates Bank International as a Customer Service Supervisor, developing her skills in retail banking operations and customer service.

Thaera’s skill set encompasses managerial, supervisory, and leadership abilities, combined with strong problem-solving, organizational, and time management capabilities. Her commitment to excellence is evidenced by awards recognizing her as the top branch and branch manager in audits and for best service in Emirates Islamic Bank.

Educated at Al Ain University with a high school diploma from Al Gubaiba High School, Mrs. Thaera has complemented her academic background with numerous training courses, including Business English, Islamic Banking Operations, and various customer service and financial products courses from prestigious institutions such as the University of Cambridge and the Emirates Institute for Banking & Financial Studies.