Your mobile banking security is paramount to us. Explore the following to empower you with the knowledge to keep your accounts safe and secure:

1. Recognize the Significance of Security:

Understand the critical importance of securing your mobile banking accounts to prevent unauthorized access and financial fraud. Your vigilance contributes to a secure banking experience.

Example: Regularly monitor your account activity and report any suspicious transactions promptly. Recognizing the significance of security helps us work together to safeguard your financial well-being.

2. Create a Strong and Unique Password:

Learn how to create a robust password for your mobile banking application incorporating a combination of letters, numbers, and special characters. A strong password is your first line of defense against unauthorized access.

For example: Create a password using a mix of uppercase and lowercase letters, numbers, and symbols, such as ´SecureP@ss123!´. Avoid easily guessable information like birthdays or common words. Additionally, refrain from using IDs similar to the user ID or personal/family names.

3. Embrace Biometric Authentication:

Understand the benefits of using biometric authentication methods, such as fingerprint or facial recognition, for enhanced security. These methods add an extra layer of protection to your mobile banking experience.

Example: Enable fingerprint or facial recognition on your mobile banking application. This ensures that only you, with your unique biometric features, can access your account.

4. Enable 2FA for Extra Security:

Learn how to enable Two-Factor Authentication (2FA) for your mobile banking application. This additional layer of security requires a one-time code for login, enhancing the protection of your accounts.

Example: Activate 2FA on your mobile banking application to receive a unique code on your registered device whenever you log in. This code adds an extra barrier against unauthorized access.

5. Download Official Application and Keep Them Updated:

Understand the importance of downloading the official mobile banking application from a trusted source and keeping it updated. Regular updates ensure you receive the latest security patches, strengthening your defense against potential vulnerabilities.

Example: Download Ajman Bank Digital Application only from the authorized app store and google play. Regularly check for updates to ensure you benefit from the latest security enhancements.

Your commitment to implementing these security measures contributes to a safer mobile banking experience.

For inquiries about fraud concerns, please reach out to us by calling our call center at 80022 or emailing FraudRisk@AjmanBank.ae.

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